Jewelry Policies & Disclosure — Precious Jewel Collection
Jewelry Policies & Disclosure – Precious Jewel Collection
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after your order confirmation email is sent. Custom or personalized jewelry may require up to 10 business days. You will receive a tracking number once your order has shipped. Processing may take slightly longer during peak seasons or promotional events.
Shipping Carriers
We use trusted carriers to ensure safe and timely delivery:
• Domestic (USA): USPS, UPS, or FedEx (standard shipping is USPS unless changed at checkout)
• International: DHL or a comparable global carrier
All shipments include tracking numbers.
Shipping Time
Shipping time begins after your order has shipped, not from the order date.
• Domestic (USA): 3–7 business days
• International: 10–21 business days (varies by location and customs)
We are not responsible for delays caused by carriers or customs clearance.
No Refund, Return, or Exchange Policy
Each piece is carefully inspected before shipping. Due to the nature of our products and for hygiene and authenticity purposes, all sales are final. Please review all descriptions, photos, and videos before placing your order. For questions, contact us via Instagram DM or email.
Terms & Conditions
By purchasing from Precious Jewel Collection, you agree to:
• Provide accurate order information
• Accept that handcrafted jewelry may vary slightly in appearance
• Understand that we may update product details or, in rare cases, cancel orders (with a full refund)
Misuse of our site or products may result in legal action.
Liability Policy
We are not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products, including allergic reactions, improper storage, or mishandling. Liability is limited to the purchase price of the product.
Authenticity Guarantee
We offer genuine, high-quality pieces. All 18K gold jewelry is stamped with the 750 hallmark, confirming purity according to international standards. Every gemstone, pearl, or metal detail is accurately represented to the best of our expertise.
Allergy Disclaimer
Our jewelry, including solid gold and sterling silver, may contain trace metals (nickel, copper, brass, or alloys) that can cause skin sensitivity. We strive to use hypoallergenic materials, but reactions may occur depending on skin chemistry. Discontinue use if irritation occurs.
Brand Disclaimer
Precious Jewel Collection offers authentic solid gold jewelry inspired by timeless luxury designs. We are an independent fine jewelry brand and not affiliated with, endorsed by, or associated with any designer brands, including Tiffany & Co., Van Cleef & Arpels, or Cartier. All pieces are genuine, never plated or filled, and curated for classic elegance. All sales are final.
Choking Hazard & Safety
Some pieces contain small components and are not suitable for children under 3 years old. Always supervise children when wearing jewelry.
Gift Packaging
Each order is beautifully wrapped in our signature Precious Jewel Collection packaging, perfect for gifting or safekeeping. For personalized notes, leave a message at checkout.
Contact Us
📧 info@preciousjewelcollection.com
📸 Instagram: @precious_jewel_collection_
💛 Facebook: Precious Jewel Collection