FAQ – Precious Jewel Collection

At Precious Jewel Collection, every jewel is more than adornment — it is a treasure of enduring value. South Sea pearls, celebrated as the “Queen of Pearls,” are among the rarest gems in the world. Their natural beauty, rarity, and luster make them not only exquisite jewelry but also lasting investments and heirlooms.

💎 Value

What makes South Sea pearls valuable?

South Sea pearls are among the most prized and investment-worthy pearls due to:

• Luster & Quality: A radiant, mirror-like sheen that sets them apart.
• Size: Pearls over 12mm are rare; those above 13–14mm are exceptionally scarce and highly valuable.
• Shape: Perfectly round pearls are the most coveted, though unique baroque shapes are also treasured.
• Color: Natural white, champagne, and golden tones are the most sought after.
• Origin: Cultivated in pristine South Pacific waters with limited production.
• Craftsmanship: Solid gold settings elevate both beauty and long-term worth.
• Scarcity: They take years to form, making supply limited and demand enduring.

Does the size affect the price?

Yes. Larger South Sea pearls take many more years to form, making them significantly rarer. Larger pearls often command premium pricing due to their scarcity.

Do South Sea pearls preserve their value?

Yes. Their rarity and consistent global demand ensure they remain highly desirable. When set in solid gold, they carry both intrinsic value and heirloom significance, treasured for generations.

📦 Orders & Shipping

How long is shipping?

All orders are carefully packaged and shipped with insured, trackable delivery services.

• Domestic (U.S.): 3–7 business days
• International: 7–14 business days (depending on destination & customs)

📦 A tracking number will be provided once your order has been dispatched.

Do you offer resizing or custom adjustments?

No. To maintain the authenticity and integrity of each piece, we do not offer resizing or modifications. Jewelry is sold in its original condition. Please confirm your size and preferences before purchasing.

What if I change my mind after purchase?

All sales are final to ensure the integrity of our fine jewelry. We do not accept returns or exchanges unless the item arrives damaged or incorrect.

What if my jewelry arrives damaged?

In the rare event your order arrives damaged, please contact us within 48 hours of delivery at info@preciousjewelcollection.com with photos of the item and packaging. We will resolve the issue promptly.

🎁 Gifting

Can I have my order gift-wrapped?

Yes! All pieces arrive in our signature luxury packaging, perfect for gifting. If you’d like to include a personalized handwritten note, simply add your request at checkout.

Are South Sea pearls suitable for gifting?

Absolutely. South Sea pearls are timeless symbols of elegance and prosperity. They make perfect gifts for weddings, anniversaries, milestones, or any occasion that deserves a lasting heirloom.

🔒 Authenticity & Certification

Do pearls come with certification?

Yes. Every South Sea pearl from Precious Jewel Collection includes a Certificate of Authenticity, guaranteeing its origin, quality, and rarity.

Is your jewelry made with real gold?

Yes. All pieces are crafted exclusively in solid 10K, 14K, 18K, and 21K gold — never plated, filled, or vermeil. Each item carries a hallmark stamp (e.g., 10K, 14K, 18K, 21K, 750) as proof of authenticity and purity.

Does gold jewelry come with certification?

Gold jewelry is authenticated through its hallmark stamp rather than a separate certificate. However, your pearls will always include a Certificate of Authenticity.

✨ Care & Maintenance

How do I care for my gold and pearls?

To preserve the beauty and luster of your jewelry:

• Store each piece separately in a soft pouch or box to prevent scratches.
• Avoid contact with chemicals, perfumes, and lotions.
• Wipe pearls gently with a soft, damp cloth after each wear.
• Use a non-abrasive cloth to polish gold and restore its shine.
• Do not use ultrasonic cleaners on pearl jewelry.

With proper care, your jewelry will remain luminous, elegant, and heirloom-worthy for years to come.